Amazing Jewel Shipping FAQ
Amazing Jewel is based out of Jaipur, Rajasthan, with our head office located in the heart of the city. We operate exclusively through our online store, proudly serving customers across India and worldwide.
Amazing Jewel Returns FAQ
We are confident in the quality of our jewelry therefore covering it under warranty for:
- 6 months for broken or tarnished pieces that were properly cared for in accordance with our care and repair recommendations
- We do not cover lost, stole, or improperly cared for items.
- We cover any damage that might occur during transit of all items. Please reach out to us within 5 days of delivery with a photo or video of the damage for us to support you with a replacement or return.
Amazing Jewel Returns FAQ
1. We provide specialty storing boxes with all Amazing Jewel jewelry. Safely store each piece individually in pouches or air tight boxes away from extremes of heat or cold and damp environments.
2. The air tight boxes will prevent the silver from oxidizing and protect the jewelry from dust and damage
3. Silver, precious, or semi-precious items need to be wrapped in acid-free tissue or cotton when stored to keep away moisture
4. Always apply makeup, hairspray, perfumes and other chemicals first BEFORE wearing the jewelry. Keep jewelry away from body sprays and perfumes in particular to avoid discoloration and tarnishing of jewelry.
5. After wear, wipe the jewelry with acid-free tissue or cotton cloth and let is try out from any sweat before storing it back into its air-tight container.
6. Occasional gentle cleaning of the jewelry to remove oils, dust or other contaminations can extend the life of the jewelry.